Frequently asked questions
We offer free shipping for all orders in the Continental US. For more information, please refer to our Shipping & Handling Policy.
Currently, international shipping is not available, but it is coming soon!
Before you return your order, contact Customer Care by email at firstname.lastname@example.org and request a Return Goods Authorization (RGA). Please refer to our Return Policy for more details.
The discount code can be applied at checkout.
If the discount code is not working, it means the discount period has expired or another offer is applied. All HOMMEFACE discounts are not able to be combined in an order. Please check for updates. If you believe that there is an error in the system, please let us know by contacting email@example.com Thank you!
Yes, our products are vegan.
We are absolutely, and proudly, 100% cruelty-free brand. HOMMEFACE brand and the products are certified by Leaping Bunny.
All HF products are safe to use! Our products are paraben-free, sulfate-free, cruelty-free, and dermatologically tested.
Each product includes an instructions section that details each step for usage. Alternatively, you can find the same information when you click each product on our website.
You can find information on the ingredients on our About HF page, and also in each product section. Ingredients are also printed on each product label.
Usually, HOMMEFACE products last about 2-3 months on average.
All our current selling products are made without "alcohol", which is known as ethanol or ethyl alcohol. Cosmetic products that are labeled "alcohol-free" may contain other alcohols such as cetyl, stearyl, cetearyl, or lanolin alcohol. As fatty alcohols, they function differently from ethyl alcohols on the skin. For example, Cetyl alcohol effectively conditions and softens the skin without drying it out. More information on alcohol-free labeling, please find it on FDA official website.
HF products contain features that make it most suitable for men, including the size or shape of the products. Also, majority of men have more oily skin than women, so the lightweight texture of our products are pleasant to use.
Even though our products are designed mainly for men’s use, we have many female customers who prefer to use our products instead for the quality and the convenience.
Apply twice a day (morning and night) according to the instructions. Consistency is key to seeing results.
We recommend using 2-3 times a week to maintain the best skin status.
Skincare solution is not just about the product itself. It also includes many other aspects that makes skincare a “positive experience”. HOMMEFACE puts an effort in many aspects that include: convenience, size and scent, ingredients, efficacy, affordability, and etc. With all factors considered, an HOMMEFACE product is made.
Thank you for your interest. Send us a DM on Instagram or send an email to firstname.lastname@example.org !
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