Frequently asked questions
We offer free shipping for all orders in the Continental US. For more information, please refer to our Shipping & Handling Policy.
Yes, we ship to select countries in Asia, Australia, Canada, Costa Rica, Guam, Europe, New Zealand, and South America. For more information, please visit our Shipping & Handling page.
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Peru, and Uruguay
China, Georgia, Hong Kong, India, Indonesia, Japan, Malaysia, Maldives, Mongolia, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, Turkey, United Arab Emirates, and Vietnam
Albania, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, and Vatican City
All landed costs which include duties, taxes, and applicable fees are determined and collected by the country’s customs authorities. For your convenience, we guarantee delivery duties paid (DDP) at checkout. You will see the total cost upfront with no surprises and no additional fees upon delivery. This also helps to expedite your order at customs.
Before you return your order, contact Customer Care by email at email@example.com and request a Return Goods Authorization (RGA). Please refer to our Return Policy for more details.
The discount code can be applied at checkout.
If the discount code is not working, it means the discount period has expired or another offer is applied. All HOMMEFACE discounts are not able to be combined in an order. Please check for updates. If you believe that there is an error in the system, please let us know by contacting firstname.lastname@example.org Thank you!
Yes, our products are vegan.
We are proudly a 100% cruelty-free brand. HOMMEFACE is a certified cruelty-free brand by Leaping Bunny.
All HF products are safe to use! Our products are paraben-free, sulfate-free, cruelty-free, and dermatologically tested.
Each product includes instructions that details each step for usage. Alternatively, you can find the same information when you click each product on our website.
You can find information on the ingredients on our About HF page, and also in each product section. Ingredients are also printed on each product label.
Usually, HOMMEFACE products last about 2-3 months on average.
All our current selling products are made without "alcohol", which is known as ethanol or ethyl alcohol. Cosmetic products that are labeled "alcohol-free" may contain other alcohols such as cetyl, stearyl, cetearyl, or lanolin alcohol. As fatty alcohols, they function differently from ethyl alcohols on the skin. For example, Cetyl alcohol effectively conditions and softens the skin without drying it out. More information on alcohol-free labeling, please find it on FDA official website.
HF products contain features that make it most suitable for men, including the size or shape of the products. Since a majority of men tend to have more oily and thicker skin than women, we formulate our products to cater to those attributes.
Yes they can and many do! We receive lots of feedback from female customers who love using our products.
Apply twice a day (morning and night) according to the instructions. Consistency is key to seeing results.
We recommend using 2-3 times a week to maintain the best complexion.
Skincare solutions are not just about the product itself. It takes many aspects to make skincare a positive experience. At HOMMEFACE, we pay special attention to convenience, size, scent, ingredients, efficacy, affordability, and etc. This is how HOMMEFACE products are made.
Thank you for your interest. Send us a DM on Instagram or send an email to email@example.com !
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